Faq

• What types of plant extracts do you produce?

  Standardized extracts, ratio extracts, essential oils, fruit/vegetable powders, monomer.

• What is the source/origin of your raw materials?

  Chinese drug medicine, organic/wild/artificial planting.

• What quality certifications do you hold?

  ISO 9001, ISO 22000/FSSC 22000, HACCP, Halal, Kosher, Organic Certifications.

• Are you a manufacturer or a trader?

  Manufacturer.

• Can you provide a company profile and relevant qualification documents?

  Yes, we can provide company brochure, business license, copies of relevant certifications.

• Can you provide a detailed product specification sheet (Spec Sheet)?

  Yes, we can. The specification sheet Includes all key parameters: active content, moisture, ash, heavy metals, pesticide residues, solvent residues, microbial limits, appearance, solubility.

• What analytical methods are used for testing? 

  We use HPLC, UV, GC methods to test products, which is compliance with pharmacopeial methods or recognized standards.

• Does the product contain any allergens?

  No.We will provide statement for each batch.

• Is the product sterilized by irradiation? 

  No.

• Is the product Non-GMO?

  Yes. We will provide statement for each batch.

• Is a Certificate of Analysis (COA) available for every batch? 

  Yes.

• Are there special storage and transportation requirements?

  Protect from light, keep sealed, store cool & dry.

• What are the recommended applications for this extract?

  Dietary supplements, functional foods/beverages, cosmetics, health products, animal nutrition, pharmaceutical intermediates.

• Do you offer customization services?

  Yes,  such as custom specifications, ratios, carriers, formulations, packaging etc.

• Can samples be provided for testing?

  Yes.

• What is the Minimum Order Quantity (MOQ)?

  The MOQ is different for different products. 1KG or 25KG as usual.

• What are the standard packaging specifications?

  Inner packaging: Double PE bags, Net weight 25kg, Outer packaging: fiber drums.

• What is the typical lead time?

  If goods in stock, the lead time will be 3-5days.

• What is your production capacity? Can you guarantee consistent and stable supply?

  Yes, sure. We have safe stock for our customer.

• What payment terms are available?

  T/T, L/C, Paypal.

• What shipping methods can you provide?

  Sea freight, air freight, courier. Trade terms: FOB, CIF, DDP.